Monitoring - A fix has been implemented and we are monitoring the results.
Sep 10, 2026 - 13:25 UTC
Investigating - We've identified an issue causing wallet syncs to fail for some users on Ethereum and other EVM-based chains. Affected users will see a "Sync failed" error in the UI. We're actively working on a fix. Other areas of CoinTracker are not affected. Thanks for your patience - we'll update here as soon as we have more.
Sep 09, 2026 - 19:28 UTC
Investigating - We're currently experiencing issues with Canny, which is not allowing users to upvote Canny posts. This is being looked into and we'll post updates once we have more information.
Sep 03, 2026 - 16:21 UTC
Web
Operational
Website
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Sep 12, 2026
No incidents reported today.
Sep 11, 2026
No incidents reported.
Sep 10, 2026
Unresolved incident: ETH and EVM chain wallets failing to sync for some users.
Resolved -
This incident has been resolved.
Sep 9, 13:59 UTC
Investigating -
We're currently experiencing an issue with re-authenticating expired API-synced accounts. Users may see a notification stating that the wallet has already been added when updating. This is being looked into, and we'll post updates once we have more information.
Sep 8, 22:41 UTC
